Privacy Policy

Last update: 14/11/2024

Turtlink values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your data. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When using Turtlink, we may collect different types of information:

  • Personal Information Includes name, email, phone number, and other details provided when creating an account.
  • Usage Information Data on how you use our services, such as the links and QR codes you create, clicks, and views.
  • Device and Browsing Information: Includes IP address, device type, operating system, and browser information.

2. How We Use Your Information

Turtlink uses your information to:

  • Provide and Improve Our Services: We use your information to operate, maintain, and enhance our QR code, shortlink, and link-in-bio services.
  • Communication Send updates, notifications, and respond to support requests.
  • Analysis and Statistics: Collect aggregate data to understand service usage and improve user experience.

3. Sharing Information with Third Parties

Turtlink does not sell your personal information to third parties. We may share your information with:

  • Service Partners: Third parties that provide services on our behalf, such as hosting providers and analytics tools. These partners are subject to confidentiality agreements.
  • Legal Requirements: We may disclose information as necessary to comply with legal obligations or respond to judicial processes.

4. Data Security

We adopt security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute data security.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. After this period, your data will be deleted or anonymized.

6. User Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your personal information, except when necessary to fulfill legal obligations.
  • Restriction and Objection: Restrict or object to the processing of your information in certain circumstances.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our site and personalize content. You can control the use of cookies in your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes, and we recommend reviewing this page regularly to stay informed.

9. Contact

For questions regarding these Terms of Service, please contact us at support@turtlink.com