Branded vs. Generic Short Links: Why Custom Domains Matter for Your Brand
Discover the crucial difference between generic short links (like bit.ly/XyZ123) and branded ones (like turtl.ink/promo). Understand how using a custom domain can dramatically increase audience trust, brand recognition, and most importantly, your click-through rates.

In digital marketing, every customer touchpoint is an opportunity to reinforce your brand. From your logo to your tone of voice, consistency is key. But have you ever stopped to think about the links you share? They’re a touchpoint too. A generic, random-looking link can break that consistency, while a branded link strengthens it.
In this article, we’ll explore the difference between generic and branded short links and show you why choosing the latter is one of the smartest moves you can make for your marketing strategy.
What Are Generic Short Links? Generic short links are those created using the domain of a public shortening service, such as bit.ly/3xY7zAb
or tinyurl.com/a9b8c7d6
. They are quick, often free, and accomplish the basic function of shortening a URL.
However, they come with a major drawback: they are anonymous. Your audience has no idea where that link leads just by looking at it, which can create distrust. Using links that look like spam is one of the 5 Common Mistakes When Using URL Shorteners (And How to Avoid Them).
What Are Branded Short Links? A branded short link, on the other hand, uses a custom domain that you own and choose. Instead of a generic domain, the link features your brand’s name.
Compare:
- Generic:
bit.ly/hJkLpW
- Branded:
turtl.ink/summer
The difference is immediate. A branded link isn’t just a redirect; it becomes a marketing asset.
The 3 Crucial Advantages of Branded Links
- They Increase Trust and Clicks: A link containing your brand name is instantly recognizable and trustworthy. Studies have shown that branded links can increase click-through rates by up to 39% compared to generic ones. People click what they know. This alone is one of the top 10 Ways Short Links Can Boost Your Marketing Campaigns.
- They Strengthen Brand Awareness: Every link you share in emails, on social media, or even on print materials via QR codes reinforces your company name. Your brand is in the link! This is especially powerful when creating a Link in Bio: What It Is, How It Works, and Why You Should Use It page, where a branded main link looks far more professional.
- They Improve Deliverability and Control: Generic domains are shared by thousands of users. If one person uses them for spam, the entire domain can get put on a blocklist, hurting everyone. With a custom domain, you build your own reputation.
How to Get Started with Branded Links? The process is simpler than it sounds. The first step is to choose and register a short domain for your brand. Next, you need a platform that allows you to connect that domain. When evaluating your options, this functionality is a key deciding factor, something we cover in our guide on How to Choose the Right URL Shortener for Your Business.
Switching from generic to branded links is more than an aesthetic upgrade; it’s a strategic decision. You transform a simple redirect into a tool for building trust, increasing brand awareness, and improving your campaign performance. In a competitive market, every small advantage counts, and a branded link is an easy win.